What To Expect

Cheektowaga, NY veterinary services – delivered with courtesy and respect!

As a new client of our animal hospital in Cheektowaga, you can expect our full attention to your pets’ needs.

When you arrive for your appointment, you will enter our waiting area, but you will not find a reception desk.  We ask that you take a seat, and we will be out to welcome you and your pet very soon.  At GrandView, we do the checking in and out privately in the exam room so that both you, and your fur babies are comfortable, and away from the regular hussle and bussle that come along with everyday veterinary waiting rooms.

Once you are checked in, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.

Then, Dr. Lisa will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, Dr. Lisa will discuss a possible diagnosis and treatment if warranted.  You will go home will a detailed summary of your visit and a treatment plan as well.

This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.

Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our staff will process your payment and schedule any needed follow up.

Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

We are excited to meet you and your human and animal family members!

Location

Location Hours
Monday8:00am – 8:00pm
Tuesday8:00am – 6:00pm
WednesdayClosed
Thursday4:00pm – 8:00pm
Friday8:00am – 5:00pm
Saturday8:00am – 4:00pm
Sunday1:00pm – 6:00pm

*Please note, our Sunday hours are reserved to accommodate established clients of GrandView Animal Care Center. We are unable to take walk-in or emergency appointments at this time.

After Hours Emergency Care

During times that we are not open or do not have a veterinarian available to handle your emergency, please contact;

Orchard Park Veterinary Medical Center
3930 North Buffalo Road
Orchard Park, NY 14127
716-662-6660 (24 hour care)
or
Greater Buffalo Veterinary Emergency Clinic
4821 Genesee Street
Cheektowaga, NY 14225
716-839-4043 (after hour care evenings, weekends and holidays)