Dr. Lisa Reinhardt

Companion Animal Veterinarian, DVM

Our practice owner, Dr. Lisa was born and raised in WNY. She initially began her career in Veterinary Medicine as a licensed technician. Her mentor Dr. Susan Bokman appreciated her passion for the profession and encouraged her to continue her education.  She graduated with honors from Michigan State University where she was granted the Marosi Surgical Award for “extraordinary surgery skills, compassion and selfless dedication to patients” and The Spirit of Tucker Award for individuals “devoted to the veterinary profession who touch our lives through the patience, positive outlook, courage and perseverance they express every day”.  Since she has been in the veterinary profession for the past twenty years, she has had the opportunity to work in a variety of settings with many talented professionals.  Mindful to client needs and quality patient care, Dr. Lisa’s vision inspired the genesis for her own practice.  In the Fall of 2014, surrounded by the talented individuals that shared in her vision, the doors to GrandView Animal Care Center opened.

Not only does Dr. Lisa love to practice veterinary medicine, she also enjoys the connections with the clients.  Helping people care for their pets through all stages of life is a wonderful opportunity.  Her special interests involve internal medicine, dentistry, multi-modal pain management, human-animal bond and integrative medicine.

When Dr. Lisa is not working, you may find her snowmobiling or photographing some of life’s treasures. Dr. Lisa finds great comfort in the memories of her late husband Wayne, and she also spends time having adventures with her Aussie “Raymond”. 

Patti

Customer Service Representative

Patti has worked in the veterinary industry as an assistant and customer service representative for over 20 years. She enjoys helping clients with their pets and ensuring they are getting the best care possible.

Patti shares her home with her husband Gary of 38 years.  They live on their family dairy farm in Strykersville which has been in operation for nearly 70 years, where their Border Collie named Ruby, works the farm.  She has four children and eight grandchildren.  In addition, she enjoys quilting, baking, jewelry making and spending time in her garden.

Denise

Licensed Veterinary Technician, Companion Animal Trainer, Pet Behavior Counselor

Denise is a licensed veterinary technician, companion animal trainer,and our pet behavior counselor. She has been practicing in the field for over 18 years and has been with GrandView since we opened our doors.  Denise pursued higher education at both Buffalo State College and Medaille College where she earned degrees in both business management and science. Always advocating for her patients, she became Fear Free Certified in 2018.  The human-animal bond is a passion of Denise’s and she is always looking for ways to maintain and strengthen the bond that people have with their pets. She has developed several classes including group and private obedience classes, canine social groups, as well as classes to prepare dogs for the Canine Good Citizen and Therapy Dogs International certification.  

In addition to these, she created a class for people and their dogs to get moving and get in shape called PAWlates which incorporates low to medium impact aerobics and yoga.  She hosts many extracurricular annual events that include our spring Easter egg Hunt, Dog Olympics in the summer, HOWL-O-Ween in the fall, and photos with Santa for the holidays.

Denise currently has 3 dogs that she shares her home with.  Her dogs include her Vizsla “Leena,” her Miniature Golden Doodle “Gia,” and “Sunny,” a miniature schnauzer. Denise has taken dance lessons since she was 3 years old and still enjoys a tap class to this day.  She likes to go hiking in places like Letchworth State Park, the Niagara Gorge, Watkins Glen State Park, and wine tasting with her boyfriend, Bob.  She is always hoping to find beautiful new places to explore and enjoys attending concerts.

Kimberly

Veterinary Assistant 

We welcomed Kim to our team in November 2017.  She has lived in Western New York her whole life. 

In 2003 she graduated from Daemen College with a BA in Psychology and then went on to earn her BA in Biology at University at Buffalo.  While in college, Kim worked at local pet stores and it was there that she realized she wanted to work in the veterinary field to help pets receive proper care.  She has worked closely with exotic animals and volunteered at a summer camp leading to a job at a local small animal hospital.  While attending UB, she landed an internship in the Buffalo Zoo hospital for 2 years working in the education department. 

Kim is always ready to lend a helping hand with appointments, treatments, and reception duties.  Outside of work, Kim enjoys spending time with her husband, Ryan, and her daughter, Claudia.  Together they enjoy camping at Allegany State Park and going to Disney World.  

Kaitlyn

Customer Service Representative and Veterinary Assistant

Kaitlyn grew up in the Dunkirk area and had pets all her life. This forged the foundation that motivated her to pursue a path to someday work with animals.

She started with the Small Animal Sciences program through E2CCB LoGuidice Educational Center. While volunteering with the Lakeshore Humane Society and the Pet Pantry in Dunkirk, she helped rescue local cats and provided care to those in the shelter. Kaitlyn then attended Alfred State College graduating with an Associates Degree in Agriculture Technology in 2017 with a special interest in Veterinary Technology.

She currently lives in Buffalo with her husband Adam, their daughter, Evelynn, their cat Callie, and their dog Pearl. Kaitlyn enjoys spending time with her family and friends, gardening, summer picnics, hiking and ice skating, and loves learning new things.

Elizabeth

Licensed Veterinary Technician, Lead Tech

Elizabeth Vullo is a Licensed Veterinary technician that has worked in a variety of facilities throughout her career. She has spent time in local veterinary clinics as well as Emergency Medicine making her a great addition to our team!

Elizabeth has an interest in internal medicine and Integrative care as well.

Her free time is spent riding her motorcycle with friends or chillin in her vintage van with her husband Tom while eating sour gummie worms.

Michele

New Client Coordinator

We welcomed Michele to our GrandView family in 2020.  Born and raised in Medina, NY, she moved to Charleston, SC in 1996 where she began her career in the veterinary field.  After working as head receptionist at a clinic for 23 years, she returned home to Western New York. 

In July Michele married her best friend, Mark and they share their home with two dogs; Lucy, a lab/beagle mix and Caity, a hound mix.  She is the proud “Mimi” to her two beautiful granddaughters, gifted to her by her son, Trevor, her guardian angel. 

When Michele is not at work sharing her kind voice to our clients, she enjoys shopping, watching movies with her husband, spending time with her dogs and family, as well as working out. 

Mackenna

Veterinary Assistant

Mackenna grew up in the village of East Aurora, where she began following her passion for animals by hatching ducklings in her bedroom at the age of 9. In high school, she further pursued her love by working at Fox Run Equestrian and learning the art of Dressage horseback riding. She has since graduated from SUNY Geneseo in 2022, where she earned her B.S. in Biology and plans to continue her education as she is currently applying to veterinary school.

In her free time, Mackenna volunteers at Messinger Woods Wildlife Care and Education Center, assisting in the rehabilitation of wild animals. She also enjoys taking her maltipoo, Duck, on hikes and camping trips, as she is an avid traveler. Her other interests include hanging out with her family, skiing, renovating houses, painting, and bartending.